Many Ghanaians are now awaiting the positive response from the NCA and Telcos to the latest government order.
The Government of Ghana has guided Telecommunication administrators in the nation to stop the expiry of voice and data bundles acquired by buyers. As indicated by the Ministry of Communications in a letter dated October 9, 2019, every single unused data and voice bundles bought by consumers that has not been utilized must not terminate and should roll over with the next recharge.
The letter signed by Ursula Owusu-Ekuful also stated that Telcos in Ghana should stop the instant deduction of the Communications Service Tax (CST).Ken Ofori-Atta,Ghana’s Finance Minister announced an increase in the Communication Service Tax (CST) during the 2019 mid-year budget review to parliament.The CST was increased from 6% to 9% by the NPP government, and took effect on October 1, 2019.
Users on Twitter reported the measures
At the moment, it’s just AirtelTigo that is the main system administrator in Ghana which offers data bundles that doesn’t expire, and with the most recent guidelines from Government, customers will seek after MTN and Vodafone Ghana to likewise stop expiring such bundles.
The Ministry assured that Mobile Network Operators will be subjected to “strict compliance with existing Quality of Service (QoS) standards to ensure value for the subscribers’ money in accordance with their licence obligations.”
This is a step in the right direction but implementation of the mandate is still questionable by many Ghanaians.